Almaty has a quality that very few cities have and that is almost impossible to convey in photographs: the mountains are directly behind the skyline. Not visible in the distance, not a backdrop on a clear day — they are immediately behind the last building on the south side of the city, rising from the suburbs to 4,000 metres in a distance of about 20 kilometres. You can see the snowline from the hotel. The Trans-Ili Alatau range of the Tian Shan system is the edge of the city, and above it lies the Shymbulak ski resort, the Big Almaty Lake, the Medeo ice rink at 1,691 metres, and an alpine meadow system that in summer looks like a different planet from the city’s Soviet-era boulevards 30 minutes below. This juxtaposition — a proper Central Asian city with European café culture from the Russian period, set against one of the great mountain ranges of Asia — is the reason to go.
The planning reality of Kazakhstan is that Almaty is the correct destination, not Astana. Astana (formerly Nur-Sultan) is the purpose-built capital in the steppe to the north — architecturally interesting in a way that rewards one day and exhausts the point after two — and the Indian clients who go to Kazakhstan for the first time should go to Almaty and stay there. Four to six nights is the right length: the city for two days, the Tian Shan for at least one full day (the Big Almaty Lake, Shymbulak cable car, the Medeo), and the Charyn Canyon day trip if the itinerary stretches to five. The combination with Bishkek in Kyrgyzstan is possible — a one-hour flight, and the alpine lakes of Kyrgyzstan are among the most extraordinary landscapes in Central Asia — but requires an additional visa and a different trip character.
The summer window and the winter window are genuinely different trips. June through September is hiking, the lake, the meadows, and a Tian Shan landscape that rewards walking; December through February is Shymbulak ski resort, which is 25 minutes from the city by gondola and has a competent mountain with reliable Central Asian snow. The Ritz-Carlton sits in the Есентай district and provides the right level of comfort for both versions of the trip.